FAQ

Frequently asked questions

Step-by-step help is in the guides. Can't find your answer? Email hello@gotuloy.com.

Billing

What counts as a live page?

A property page guests can open. Drafts and archived pages are free.

I publish another page in the middle of the month. Do I pay now?

No. It is added at your next payment, with nothing to pay until then.

How does renewal work?

You pay for a month or a year at a time. We email you 7 days and 1 day before your plan ends, with a link to pay with GCash, Maya, card or QR Ph. If you subscribe with PayPal, it renews by itself until you cancel.

What if I miss a payment?

Your pages stay on the Host plan for 14 more days. After that the account moves to Free: one page stays live, the rest go back to draft, and nothing is deleted.

Can I cancel?

Any time, from Plan and billing. You keep the Host plan until the end of the period you paid for.